End-to-End Approval Workflow Modernization
The Challenge
A consulting firm was managing purchase requisitions, leave approvals, and vendor onboarding through scattered email chains and shared spreadsheets — leading to bottlenecks, missed approvals, and zero audit visibility.
Our Approach
We mapped the firm's twelve most critical workflows and rebuilt them using Power Automate, Dataverse, and Power Apps. A unified Power BI dashboard gave leadership real-time visibility into pending items, SLA breaches, and completion rates — with automated escalation rules.
Capabilities Applied
- Workflow discovery and process mapping
- Multi-step approval and escalation flows
- Centralized dashboard with SLA tracking
- Role-based notifications and routing